Help & Downloads
What to expect from the strongTV digital collection, and how to get help.
Last updated: 23 October 2026
01 / Current availability
The English PDFs are prepared. Sales, payments, preorders and customer download access are not open. Payment setup has been deferred.
02 / Files and compatibility
Each edition is one English PDF, version 1.0, readable on a phone, tablet or computer with a standard PDF reader. Worksheets are printable and are not interactive forms. Essentials: 10 pages, approximately 2.7 MB; Home & Gym: 16 pages, approximately 2.8 MB; Strength: 18 pages, approximately 2.6 MB; Complete Library: 30 pages, approximately 2.3 MB. No printed book, equipment, physical shipping or shipping fee is included.
03 / Choose an edition
The Home & Gym and Strength editions each include all Essentials content, then add their own specialist section. Strength does not include the dedicated Home & Gym section. The Complete Library includes all three sections plus six additional workbook pages. Choose one suitable edition to avoid paying twice for shared content.
04 / Delivery after a future purchase
When sales open, download access will be released automatically after payment is confirmed, normally on the order confirmation page and in the order email. Registered customers can also use My Account > Downloads. An unpaid, failed or pending payment does not release a download. Email arrival and payment confirmation can be delayed; contact support if access is missing after confirmed payment.
05 / Download limits and saving a copy
No fixed download-count limit or expiry is configured for these four PDFs. Save a local copy after purchase. This is not a promise of uninterrupted hosting or lifetime online access. Personal access links must not be shared. We can investigate access issues and restore access for a valid order where appropriate; no second purchase is required solely to report a broken link.
06 / If a download is missing or will not open
Check the order status and order email, including spam or junk folders. For an account order, check My Account > Downloads. Save the file fully before opening it in a PDF reader. If it still fails, email surpport@join7nexv.com with the order reference, file name, device/application and error message. We may verify order ownership before restoring access. Do not send passwords, full payment details or medical records.
07 / Support and use
Support is available 24 hours a day, 7 days a week. Availability does not guarantee an immediate reply. These materials are general adult fitness education for personal use, with no personalized coaching or medical service. Read the Fitness Disclaimer, Terms & Conditions and Digital Refund Policy.